Flooring FAQs – Bright Star Floors | Sulphur Springs, TX
Get Answers to Common Flooring Questions
At Bright Star Floors, we know flooring is a big investment—and that you likely have questions before making a decision. Whether you’re curious about installation timelines, product durability, or maintenance tips, we’re here to help.
Below are some of the most frequently asked questions we get from homeowners and business owners across Sulphur Springs, TX and surrounding areas.
General Flooring Questions
What types of flooring do you install?
We install a wide variety of flooring materials, including:
Hardwood (solid and engineered)
Vinyl plank & luxury vinyl tile (LVT)
Laminate flooring
Tile (ceramic, porcelain, and stone)
Eco-friendly flooring
Wall-to-wall carpet and carpet tiles
Our mobile showroom brings samples to you, so you can see, touch, and compare options in your own space.
Do you offer free estimates?
Yes! We provide free, no-obligation on-site estimates for all flooring projects. We’ll evaluate your space, discuss your needs, and provide a detailed quote based on your selected materials and scope of work.
It depends on the size of the project and the type of flooring. In general:
Carpet: 1–2 days
Vinyl plank or laminate: 1–3 days
Tile or hardwood: 3–5 days (larger jobs may take longer)
We always work efficiently while maintaining the highest standards of craftsmanship.
Do I need to move my furniture before installation?
Yes, we ask that all furniture and breakable items be removed from the installation area. If needed, we can arrange furniture moving services for an additional fee—just let us know in advance.
Carpet Questions
What types of carpet do you offer?
We offer a wide range of residential and commercial carpet options, including:
Plush
Berber
Cut pile
Frieze
Loop pile
Patterned carpet
We also offer stain-resistant, hypoallergenic, and pet-friendly carpets for families and businesses.
Can you remove and replace old carpet?
Absolutely. We handle carpet removal, disposal, padding replacement, and full carpet installation. We also offer carpet repair and stretching if you need spot fixes or adjustments.
What’s the best carpet for homes with kids and pets?
We recommend stain-resistant and low-pile carpets that are easy to clean and durable enough for daily wear and tear. Many of our options are designed specifically for pet owners and high-traffic areas.
Flooring Durability & Maintenance
Which flooring is most waterproof?
Vinyl plank and luxury vinyl tile (LVT) are 100% waterproof, making them ideal for kitchens, bathrooms, laundry rooms, and basements. Certain tile options are also fully waterproof.
What’s the most scratch-resistant flooring?
Vinyl plank, tile, and high-quality laminate are all excellent options for scratch resistance, especially in homes with pets or heavy foot traffic.
How do I care for my new floors?
We provide specific care instructions depending on your flooring type. In general:
Sweep or vacuum regularly
Use floor mats at entryways
Avoid harsh chemical cleaners
Clean spills immediately
For hardwood: avoid excessive water
We’re always available to answer maintenance questions, even after your installation is complete.
Service & Warranty
Do you offer a warranty?
Yes, we stand behind both our products and our workmanship. Manufacturer warranties vary by product, but we also provide a labor warranty on our installations for added peace of mind.
What areas do you serve?
We’re based in Sulphur Springs, TX, and proudly serve surrounding areas including:
Como
Yantis
Emory
Mount Vernon
Winnsboro
Other East Texas communities
Not sure if we cover your area? Give us a call—we’re happy to help.
Can I schedule flooring installation outside of business hours?
We offer flexible scheduling to meet your needs, including evenings and weekends when possible. Just let us know your availability when booking your estimate.
Still Have Questions?
We’re here to provide honest answers, expert advice, and exceptional service every step of the way.
